IT Support Engineer
Physician Partners of America (PPOA) is an established and growing multidisciplinary integrated healthcare organization. We have multiple ASC, clinic, pharmpacy, and laboratory locations in both Texas and Florida with our corporate headquarters in Tampa, FL.
PPOA is looking for an IT Support Engineer ito handle the day-to-day operation and serve as escalation point of contact for the PPOA Service Desk. Duties include resolving multi-level issues, developing our knowledge base, and providing a superior level of customer service. This role covers support of the desktop environment, networks, communications services and other basic IT functions of our offices. The primary focus of the Service Desk Technician II is to coordinate and facilitate the rapid resolution of incidents and timely response to service requests impacting business operations. The role will require a mix of hands on technical support for both Tier I and escalated Tier II IT issues.
PPOA celebrates and supports diversity and is proud to be an Equal Opportunity Employer. PPOA performs criminal background checks and pre-employment drug screens.